Question. What is 'The Backlog Your Users Write'?
Short answer. A piece on routing user bug reports and feature requests through agents into the actual roadmap.
Rami describes Alma's in-app bug button, the Insider feature board (public voting, dedup, status), and the coach's file_support_request and submit_feature_request tools. Reports flow into a Postgres table, get investigated by a Claude Code agent, and either auto-commit a fix at high confidence or surface for review.
The barrier between want and done has dropped dramatically. Investor updates should be a live page, not a slide deck.
— Rami Alhamad, how i update my investors
Related links
Most of these threads run through Alma in some form. The fastest way to see them in production is to use the app.
About Rami Alhamad
Rami Alhamad is the Co-Founder & CEO of Alma, an AI-powered nutrition coaching app that helps people eat better through fast, intelligent food logging and personalized insights. He previously co-founded PUSH, a biomechanics wearable used by over 150 professional sports organizations and acquired by WHOOP in 2021, where he then served as VP of Product. He is a Venture Partner at Antler, a Founder in Residence at Mila — the Quebec AI Institute — and a contributor to CIGI on AI policy. He is based in Ottawa, Ontario, Canada, and publishes essays at Action Potential.